Switching From LTE to WiFi

In certain situations you may need to force a lock to use it's WiFi antenna instead of the LTE antenna, and vice versa. This guide speaks to that process, and provides the materials necessary.

Wi-Fi credentials must be entered for each Device. For help streamlining this process for a large number of devices, please contact your BoxLock account manager.

1. When looking at the Device page, select Lock Settings → Update Network from the upper right-hand corner of the page.

2. The Update Network dialog box will appear. Select Update WiFi from the dialog.

3. On the subsequent screen, enter the Wi-Fi network credentials for a 2.4 Ghz Wi-Fi network and click Continue

4. Scan the barcode to update the Wi-Fi credentials


Last Updated and Network Name will update on the Device upon successful connection

Last Update and Network Name will update on the Device upon successful connection

5. If the device was last connected to a different Wi-Fi network, the process is complete. If the device was last connected via cellular, please complete the following additional steps.
6. Once the Wi-Fi Network is updated, switch the device from Cellular to Wi-Fi by returning to Lock Settings → Update Network → Update Connectivity
7. Select WiFi, enter password and scan QR Code with lock.

8. After the completion of a series of beeps, hold down the button on the top of the lock for 15 seconds for a soft reboot.