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BoxLock

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Account

Account

  • Getting Started
  • The Users
  • Lightning Codes
  • Lock Configuration
  • Sensors

Getting Started

Managing your BoxLock Control environment is possible via the "Account" tab in the bottom left hand corner of your screen, as identified below.

On this page you're able to view and edit the settings for your account, add users, change your profile information, update Organization wide Lightning Codes, view our API documentation and much more!

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If you're using the API you'll also have an Access Token and other information in that API tab!

The Users

On the Users tab, get an overview of all the users that have access to the account and their information, as well as the option to edit a user's info or add a new user.

If an administrator needs access to the platform, you will add them as a user. Note: not all individuals interacting with a lock need to be added as a user, most just need their access barcode.

To add a new User, click the "Add User" button.

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User roles:

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Role Definitions

Org Super Admin:

Org Admin:

Location Admin:

Manager: View and edit locations, Trackables

Analyst: View all of Control, no edit ability

Once you've selected all the correct options for your new user, click "Save".

A welcome email will be sent to the email address specified with a temporary password that will allow them to create a new password and login. These emails expire after 24 hours, so any user who does not login within that time frame will need a new welcome email. For help generating a new password, email help@boxlock.io.

Lightning Codes

Lock Configuration

Here you can change the configuration settings for your individual locks. This will give you the option to customize several options, as described below.

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Connection Time (Seconds)

How often the lock will provide status updates to BoxLock Control. The lower this number is, the more frequent updates will occur.

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Press to Unlock Time (seconds)

The time in seconds a user has to access lock once Push to Unlock feature is enabled

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Connected When Open (Seconds)

How long the long will maintain it's connection with the network once opened. An important metric for cellular enabled locks.

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Intrusion Force

The measure of force required to trigger an intrusion detection. Measured in G Force

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Intrusion Wake Duration (seconds)
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Intrusion Sleep Duration (seconds
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Lightning Codes

Allows an Admin to enable/disable support for Lightning Codes.

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Lightning Code Expiration (Seconds)

The amount of time it takes for a Lightning Code expires.

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GPS Support

Enables or Disables GPS Support. Requires BoxLock 2G w/ GPS hardware.

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Sensors Enabled

Sensors

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