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Updating Firmware

We always recommend making sure the firmware on your locks is up to date to guarantee the best experience.

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The lock will need to be connected to your Organization for these steps to be successful.

To start, log into BoxLock Control at control.bxlck.com. From here, navigate to the Lock you'd like to update by clicking on the Lock Icon at the left hand side of the screen and choosing the desired lock. (check the last 4 digits of the MAC address on back of lock)

Once in the lock details, scroll to find the firmware field. On the right hand side of the page, clock ‘Update’. Doing so will present a choice to update to Production or Beta firmware. Always choose Production.

Scan QR code on screen with your lock or share the QR code via text or email. Click ‘Done’ once complete.

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Before you scan the code, make sure to have the lock plugged into a power source until the update is completed, as identified by three beeps.

Once you scan the QR code the update can take a few minutes depending on your network connection. The lock's LED will be flashing purple, but once the update is complete, it will turn off, and you can confirm the update has gone successfully by checking the Lock Detail page and making sure your firmware version has updated to the correct value.

That's it! You're now an expert at updating your BoxLock's firmware.

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